ANZ Debt collector creates fake Facebook profile to lure customers
An ANZ debt collector has created a fake Facebook profile under the name ‘Max Bourke’ to track down customers with bad credit histories that have not updated their personal and address details.
‘Max Bourke’ was a single guy, who like football, running on the beach and playing poker.
ANZ spokesman Stephen Ries has said: ‘This sort of activity we believe was isolated but it certainly wasn’t sanctioned or authorised by ANZ’
‘We’re taking this matter very seriously and we’ll take appropriate disciplinary action when the internal investigation is concluded.’
‘We have a zero tolerance policy when it comes to inappropriate use of our internal systems.’
